Passionate, Enthusiastic, Customer Focused
You're Perfect For YorPower
Job Description: Field Service Engineer
Field Service Engineer
Regional Service Manager
Home/Field based with regular travel to customer premises, installations, head office/depot and suppliers based within the UK.
Main purpose of the role
Maintenance and installation of diesel generators either in situ at customer premises or based in the workshop. Motor vehicle provided. Mechanical and electrical engineering knowledge and knowledge of diesel generators essential.
Carry out minor and major services to diesel engine generator sets at customer sites
Visit customer sites to perform site surveys in order to assist in project design and proposals
Visit customer sites to perform, but not limited to, diesel generator installations
Visit customer sites to perform commissioning in liaison with electrical contractors
Emergency call outs to customer breakdowns
Ad hoc tasks within the workshop
Ensure Company vehicle is maintained in line with the Company Vehicle Policy
Attendance at relevant product training courses
Control system wiring
PLC / Deep Sea / Deif programming work
Any other relevant duties as may be required from time to time
IEE regs - 18th Edition (beneficial)
You will be an experienced generator field service engineer with strong knowledge both electrically and mechanically of one or more of the following diesel generators: FG Wilson, MWM Detuz, Broadcrown, SDMO, CAT, Cummins, Aska, Mitsubishi, John Deere, Perkins, Scania, Atlas Copco etc…
An engineer with experience in gas generation would be of interest to us but this is not essential.
Depending upon experience and qualifications this role would command a salary of up to £40,000 (depending on experience and location) + overtime, other benefits and an on call allowance.
At YorPower we run an engineer development structure so that there is a clear path and a commitment to training.
All engineers are paid from door-to-door. They log in to our systems to start traveling to the first job and then log off when they arrive home from the last job.
On average our engineers benefit from 10 hrs overtime a week. This is usually achieved through planned works. This is paid at time and a half at the evenings and on Saturday and double time on Sundays and Bank Holidays.
There's also a regional on-call rota that would be 1 in 5. So every fifth week we would expect you to be available to be called out. A payment is made to anyone on call irrespective of whether hey are called out or not. If called out out of hours overtime rates would apply.
YorPower proud themselves on a supportive and fun culture. All employees have regular health checks, access to an Employee Assistance Program (EAP) and our Managing Director has trained himself as a Mental Health First Aider.
Employee retention is strong. Promotions are always sought internally before we recruit. Our summer awards party has been very popular with employees. Customer service is consistently high at YorPower; the management team believe if our employees are happy our customers are happy.
YorPower is an Employee Owned Trust (EOT). This means that all employees benefit from our success and growth.
Oh, and you should be prepared for odd fancy dress day in aid of a worthy charity now and again. The Christmas sing-along video is always great fun as well!