
Internal Service Sales Executive
Passionate, Enthusiastic, Customer Focused
You're Perfect For YorPower
Job Title: Internal Service Sales Executive
Reports to:
Service Sales Supervisor
Based from:
Our head office in Sherburn in Elmet - LS25.
Main purpose of the job:
YorPower have an exciting opportunity for an ambitious individual to join a dynamic and hardworking sales team. Reporting to the Sales Supervisor you will be the first point of contact on internal sales enquiries coming from our engineers’ recommendations or inbound calls. There will also be a requirement to make outbound calls to prospective customers and administer the sales process. However, this is not a call centre or a traditional sales role.
You will be expected to identify and capitalise on commercial opportunities through strong relationships and negotiation. You will be part of the overall sales team both internal and external and work together to achieve the targets set from the board and the management team.
Main Duties:
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Support the commercial team and develop new sales.
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Apply various sales skills to capitalise on commercial opportunities through negotiation of prices/up selling.
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Maintain a high level of pro-active telephone contact with both existing and prospective customers.
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Pro-actively seek new business by targeting a combination of lapsed customers, existing customers, and prospective customers.
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Effectively deal with telephone enquiries requesting quotations, compiling information on the desired requirements.
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Create quotations from enquiries received in a timely manner.
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Proactively chase quotations with a strong desire and tenacity, maintaining strong relationships and remaining in control of the sales cycle.
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Liaise between service operations and customers to efficiently answer general enquiries.
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Meet and exceed the agreed specific performance objectives.
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Achieve team sales targets as set by the Management Team within the agreed time scale.
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Maximise sales by continually expanding orders and up selling (when appropriate) on all incoming and outgoing calls.
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Ensure all prospects and orders received are entered into the simPRO system accurately.
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Liaise daily with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
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Set appointments for sales calls/visits where appropriate.
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You should have excellent attention to detail when entering information into our internal systems.
Personal Qualities
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Good organisational skills
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Reliability and dependability
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Literacy & numeracy
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Well presented
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Self-motivated
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Upbeat and energised
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Team player
Remuneration & Benefits
£23k per annum (after probation period, usually 3 months)
£21,750 during probation.
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Company bonus scheme - paid monthly.
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Company ownership through the Employee Owned Trust (after qualifying period).
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Company pension scheme.
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Life assurance.
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Enhanced sick pay provision.
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Enhance maternity pay provision.
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Enhanced holiday allowance based on length of service.
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Summer Awards Party & Christmas Party.
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Employee Assistance Program (EAP) run by BUPA. 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
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Annual employee engagement to improve culture.
The Culture
YorPower pride themselves on a supportive and fun culture. All employees have regular health checks, access to an Employee Assistance Program (EAP) and our Managing Director has trained himself as a Mental Health First Aider.
Employee retention is strong. Promotions are always sought internally before we recruit.
Our customer service is consistently high as the management team believe if our employees are happy our customers are happy.
Oh, and you should be prepared for odd fancy dress day in aid of a worthy charity now and again. The Christmas sing-along video is always great fun as well.
