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Before the interview

Internal
Sales Administrator

Passionate, Enthusiastic, Customer Focused

​

You're Perfect For PPSPower

​

Apply today at Careers@ppspower.com

Job Description: Internal Sales Administrator
Job Title:

Internal Sales Administrator

Reports to:

Sales Supervisor

Main purpose of the job:

We have an exciting opportunity for an ambitious individual to join a dynamic and hardworking sales team. Reporting to our Sales Supervisor you will be the first point of contact on internal sales enquiries coming from our engineers recommendations or inbound calls. There will also be a requirement to make out bound calls to prospective customers and administer the sales process. However, this is not a call centre or a traditional sales role.

 

You will be expected to identify and capitalise on commercial opportunities through strong relationships and negotiation. You will be part of the overall sales team both internal and external and work together to achieve the targets set from the board and the management team.

Main Duties:

  • Support the commercial team and develop new sales.

  • Apply various sales skills to capitalise on commercial opportunities through negotiation of prices/up selling.

  • Maintain a high level of pro-active telephone contact with both existing and prospective customers.

  • Pro-actively seek new business by targeting a combination of lapsed customers, existing customers and prospective customers.

  • Effectively deal with telephone enquiries requesting quotations; compiling information on the desired requirements.

  • Create quotations from enquiries received in a timely manner.

  • Proactively chase quotations with a strong desire and tenacity, maintaining strong relationships and remaining in control of the sales cycle.

  • Liaise between service operations and customers to efficiently answer general enquiries.

  • Meet and exceed the agreed specific performance objectives.

  • Achieve team sales targets as set by the Management Team within the agreed time scale.

  • Maximise sales by continually expanding orders and up selling (when appropriate) on all incoming and outgoing calls.

  • Ensure all prospects and orders received are entered into the simPro system accurately.

  • Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.

  • Support the internal sales team and set appointments for sales calls/visits.

  • You should have excellent attention to detail when entering information in to our internal systems.

Qualifications:

Maths & English - GCSE (or equivalent) grades A-C

Skills & Experience

  • Strong customer service background or aptitude

  • Sound relationship building skills with customers

  • Cross-discipline team working

  • Can demonstrate the ability to go the extra mile, to exceed expectations

  • An understanding of how to reach and identify prospective customers

  • Excellent telephone manner

  • Excellent time management and personal organisational skills

  • Ability to work to deadlines

  • Ability to work without close supervision

  • Ability to work closely to instructions

  • Excellent numeracy skills

  • Excellent communication skills

  • Strong attention to detail

  • Proficient at Microsoft Office

  • Demonstrates a good level of negotiation skills with internal and external customers

  • Telesales skills

  • Ability to demonstrate effective interpersonal and influencing skills

Personal Qualities

  • Well presented 

  • Professional

  • Enthusiastic

  • Flexible

  • Proactive

  • Punctual

£20k + company bonus scheme.​

The Culture

PPSPower proud themselves on a supportive and fun culture. All employees have regular health checks, access to an Employee Assistance Program (EAP) and our Managing Director has trained himself as a Mental Health First Aider.

 

Employee retention is strong. Promotions are always sought internally before we recruit.

 

Our customer service is consistently high as the management team believe if our employees are happy our customers are happy.

 

Oh, and you should be prepared for odd fancy dress day in aid of a worthy charity now and again. The Christmas sing-along video is always great fun as well.

Office
Remuneration
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